Privacy

Privacy Policy

What SyncSlide collects, why we use it, who receives it, how long content stays, and the choices you have.

Effective July 16, 2026 · Version 2026-07-16

Your content is not training data

SyncSlide does not use submitted files or results to train SyncSlide's AI systems.

Your files are temporary

Uploaded videos, presentation uploads, and created files follow the current periods shown below and can often be deleted sooner.

Google sharing is file-specific

A recipient gets only the requested deck. A no-account fallback link can be forwarded, so share it carefully.

Optional tracking is your choice

Analytics and advertising measurement stay off unless you consent and can be turned off for future activity.

1. Who we are

SyncSpire Ventures Inc., operating as SyncSlide, is responsible for the personal information described in this policy. Our Person in charge of the protection of personal information can be reached at privacy@syncslide.com.

General support is available at support@syncslide.com or through our contact form.

2. What we collect

We collect only the categories needed for the purposes below:

  • Account and choices: name, email address, password protection data, verification status, language, policy acknowledgements, and optional marketing choices.
  • Submitted content and settings: videos, audio, images, presentations, notes, filenames, the processing options you choose, and recipient addresses used for delivery.
  • Generated content: slide images, extracted text, transcripts, notes, presentations, narrated videos, previews, and information about a conversion's status and credit use.
  • Purchases: transaction, receipt, refund, and credit-balance details. Payment-card information is entered with Stripe; SyncSlide does not receive or store the full card number or security code.
  • Communications: support requests, privacy requests, feedback, and related correspondence.
  • Service and security information: sign-in activity, IP address, browser or device type, session activity, errors, performance, and actions needed to secure and operate the service.
  • Optional analytics and advertising information: pages and features used, campaign and conversion events, and limited device information, only after you consent.

3. Why we use it

  • Provide the service: create and secure an account, process submitted content, calculate and use credits, generate outputs, deliver files, and provide support.
  • Process purchases: complete a payment or refund, prevent payment abuse, issue records, and meet accounting and tax obligations.
  • Protect SyncSlide and its users: authenticate users, investigate suspicious activity, prevent misuse, diagnose failures, and maintain reliable service.
  • Meet legal obligations: respond to valid requests, preserve required records, resolve disputes, and enforce our Terms.
  • Use optional features: send marketing or run analytics and advertising measurement only after the separate choice that applies to that activity.

Depending on the activity and the law that applies, we use information because it is needed to provide the service you requested, because you consented, because we have a reasonable business or security need that does not override your rights, or because the law requires it. You can ask which basis applies to a particular activity.

4. How features use your content

To create the result you request, SyncSlide can identify slide changes and, when you choose those features, transcribe speech, extract or clean text, prepare notes, redesign slides, and create narration or files. These features transform the content you provide. They are not used to decide your eligibility, employment, credit, health, or another similarly significant matter.

AI-assisted results can be wrong. Review them before use. SyncSlide does not use your submitted files or results to train SyncSlide's AI systems.

5. Who receives information

We do not sell your personal information. We share it only as needed with:

  • Service providers that supply hosting, secure file storage, email delivery, support, monitoring, analytics after consent, and other operations needed to run SyncSlide.
  • Content-processing providers that receive only the content needed for a feature you request. For example, a selected slide image, its text, transcript excerpt, and notes may be sent for an AI-assisted redesign, and narration text may be sent to create spoken audio.
  • Stripe when you make or manage a payment.
  • Google when a Google Slides copy is created, or when you consent to Google-based analytics or advertising measurement.
  • Your chosen recipients when you ask us to deliver or share content.
  • Authorities, advisers, or transaction parties when reasonably necessary to comply with law, protect rights and safety, investigate abuse, or complete a corporate transaction with appropriate safeguards.

Providers receive information for the services described above and may also have legal duties that apply to their work. A current list of material providers and processing countries is available by writing to privacy@syncslide.com.

6. Google Slides delivery

If you request a Google Slides copy, SyncSlide sends the presentation and your account email address to Google. SyncSlide does not ask to read your personal Google Drive. An email address associated with a Google Account normally receives edit access to that one deck.

If the address has no Google Account, delivery may use an unlisted editing link that works without Gmail or sign-in. Anyone who receives or is forwarded that link can edit that deck. The permission does not reveal the parent folder, sibling decks, or another user's presentation.

Deleting the related conversion schedules deletion of the connected Google copy. If Google is temporarily unavailable, deletion may be retried; contact support if the copy remains accessible. Make a copy in your own Drive before deleting the conversion if you want to retain it.

7. Cookies, analytics, and email

SyncSlide uses browser storage and cookies that are necessary to sign you in, protect forms, remember privacy choices, and keep the service working. These are not used for advertising.

Optional analytics and advertising measurement remain off unless you choose “Accept All” in Cookie Settings. After consent, providers may receive page, device, campaign, and conversion information. If a Google ad brought you to SyncSlide, its click identifier may be retained in this browser for up to 90 days and carried into Stripe's payment record. Only after Stripe's signed webhook confirms the purchase does SyncSlide send Google Ads that identifier with the transaction reference, purchase time, exact amount, and currency. Purchase matching may also use a protected identifier derived from your email. No uploaded video, slide content, payment-card number, or advertising-personalization consent is included. You can change Cookie Settings at any time; withdrawing consent removes a saved click identifier and stops future optional collection but does not erase information already retained under a provider's applicable rules.

To remember and demonstrate your Cookie Settings choice, SyncSlide records whether you accepted, rejected, or dismissed the notice together with a protected identifier derived from the network address. Account, security, receipt, conversion, and support messages are service communications. Marketing email is optional and requires a separate choice. Every marketing email includes an unsubscribe method, and you can also change the preference in your account.

8. Retention and deletion

  • Uploaded videos are removed using the current uploaded-video period. Files from an interrupted conversion may be kept briefly so the conversion can be retried.
  • Presentation uploads and created files—including downloadable files, slide content and images, narrated videos, and connected Google Slides copies—use the period recorded for their conversion unless you delete them sooner. A later change to the standard period does not change that conversion's deadline.
  • Account information is kept while the account is active. Deactivation retains it. Permanent deletion removes the account profile without keeping a copy of that profile.
  • Purchase, consent, security, support, and legal records are kept only as long as reasonably needed for accounting, tax, fraud prevention, dispute, compliance, and evidence purposes, then deleted or de-identified.

You can delete eligible completed conversions from your account. Permanent account deletion can be requested at privacy@syncslide.com. We may verify identity and may retain limited records when required by law or needed to establish, exercise, or defend legal rights. Deletion from backups and service providers follows their protected cleanup cycles.

9. Security and international handling

We use safeguards appropriate to the information and risk, including restricted access, encryption during transfer and storage, monitoring, and recovery controls. No online service can promise perfect security. Contact support promptly if you suspect unauthorized account access.

SyncSlide is based in Quebec, Canada. Some providers may process information elsewhere in Canada or outside Quebec and Canada, including in the United States. Information in another country can be subject to that country's laws. Write to privacy@syncslide.com for current information about material processing locations.

10. Your choices and rights

Depending on where you live and the circumstances, you may ask us to:

  • confirm whether we hold your personal information and give you access to it;
  • correct inaccurate or incomplete information;
  • delete information that no longer needs to be kept;
  • provide eligible information in a portable format;
  • explain a use or disclosure, or object where the law allows;
  • withdraw consent for future activity, without changing processing that was lawful before withdrawal; and
  • complain to the privacy regulator where you live.

The account export is a convenient copy of selected account data; a formal access request may cover more. Send requests to privacy@syncslide.com. We will verify identity, respond within the time required by law, and explain any lawful limit. You may use Cookie Settings for optional tracking and the unsubscribe link for marketing.

11. Children

Self-service accounts are not directed to children who cannot legally agree to our Terms. We do not knowingly collect a child's personal information through such an account without the authorization required by law. Contact us if you believe a child provided information contrary to this policy.

12. Changes and contact

We may update this policy as the service or legal requirements change. We will show the effective date and give prominent notice of a material change as required. Prior versions are identified by their version date.

Privacy questions, requests, or complaints:
Person in charge of the protection of personal information
SyncSpire Ventures Inc., operating as SyncSlide
privacy@syncslide.com

We will acknowledge a complaint, investigate it fairly, communicate the outcome, and take appropriate corrective steps. You may also contact the privacy regulator with authority where you live.